Healthcare claims processed
Managed healthcare EDI operations across payer, clearinghouse, technical, and business workflows supporting more than $186M in claims.
Top Rated Plus Project Manager on Upwork
Independent Project Manager for Software, SaaS & AI
I help companies turn complex initiatives into organized, accountable delivery. From software and SaaS projects to AI, healthcare, implementations, and operations, I manage timelines, teams, stakeholders, risks, and execution from kickoff through delivery.
Top Rated Plus
Upwork status
100%
Job Success Score
50+
Completed projects
6+ years
Project leadership
Available for select independent and direct engagements
Selected results
Evidence before adjectives
I focus on measurable project outcomes: faster delivery, clearer ownership, stronger workflows, improved operational visibility, and fewer surprises for the teams and clients I support.
Increase in qualified leads
Improved workflows, tracking, quality control, and team coordination for an AI SaaS outreach platform, contributing to a 255% increase in qualified leads.
Improvement in delivery timelines
Built a structured Asana project management system for a marketing agency, improving ownership, visibility, and delivery timelines by 40%.
What I can take off your plate
Project leadership from ambiguity to delivery
I can join an existing team, stabilize a struggling project, or build the delivery structure from scratch across software, SaaS, implementations, operations, AI, healthcare, and cross-functional initiatives.
Project Planning & Delivery
Build clear roadmaps, milestones, ownership, dependencies, status reporting, scope control, and execution follow-through from kickoff through delivery.
Implementation Project ManagementSoftware, SaaS & AI Projects
Backlog coordination, sprint planning, stakeholder communication, UAT readiness, implementation, and launch management.
Software Project Management SaaS Project Management AI Project ManagementOperations & Workflow Design
Workflow design, SOPs, reporting systems, process improvement, automation, and Asana or Monday.com implementation.
Operations Project ManagementCross-Functional Coordination
Align clients, executives, developers, designers, operations teams, and external partners around clear ownership, decisions, dependencies, deadlines, and next steps.
Risk, Scope & Blocker Management
Identify risks early, control scope changes, track dependencies and decisions, escalate blockers, and build practical recovery plans before deadlines slip.
Executive Visibility
Concise status reporting, delivery forecasts, KPI tracking, and decision-ready project communication.
Selected work
Projects with visible business impact
Real-world examples of project management improving delivery, workflows, team coordination, operational efficiency, and measurable business outcomes.
Healthcare Technology
Healthcare EDI Operations & Claims Delivery
Managed complex healthcare EDI, claims, and payment workflows while coordinating technical teams, operations, clearinghouses, payers, and external stakeholders.
- $186M+ in processed claims
- Coordination across 30+ payer systems
- Substantial reduction in manual processing
Healthcare EDI
Claims
Clearinghouses
Operations
View Healthcare EDI Project Case Study
AI SaaS Operations
AI SaaS Operations & Delivery Scaling
Improved operating systems, campaign workflows, quality control, reporting, and team coordination for an AI SaaS outreach platform.
- Operational improvements contributed to a 255% increase in qualified leads
- Built new tracking and reporting systems
- Improved cross-team coordination and delivery visibility
AI SaaS
Operations
Quality Control
KPIs
AI Project Management
Marketing Operations
Asana Workflow & Project System Design
Built a structured project management and workflow system for a marketing agency, improving ownership, accountability, delivery visibility, and day-to-day execution.
- 40% improvement in delivery timelines
- Standardized workflows, responsibilities, and ownership
- Improved project and client-facing visibility
Asana
Workflow Design
Operations
Agency PM
Operations Project Management
Nonprofit Marketing
Multi-Client Campaign & Communications Delivery
Coordinate audience-specific digital campaigns for nonprofit organizations, managing requirements, creative deliverables, email and advertising assets, reporting, and execution across multiple client accounts.
- Multi-client campaign and deliverable coordination
- Audience-specific email and advertising strategy
- Structured reporting, recommendations, and execution
Campaign Delivery
Nonprofits
Client Coordination
Digital Marketing
How I work
Clear ownership. Early escalation. No surprise demos.
Clarify the outcome
Define success, decision-makers, constraints, scope boundaries, priorities, and the business objective the project must achieve.
Build the operating system
Create the plan, milestones, ownership model, communication cadence, reporting structure, and escalation paths.
Drive execution
Track commitments, coordinate contributors, resolve blockers, manage dependencies, and protect the timeline and scope.
Close the loop
Confirm acceptance, document outcomes, resolve open items, capture lessons, and leave the team with a maintainable system.
Client and colleague feedback
Trusted to bring structure to complex work
“He was always prompt, reliable, and willing to jump in wherever needed. He is extremely effective at what he does, communicates proactively, and is a great person to work with.”
“Eli successfully launched two websites from scratch, built operational frameworks for three brands, and managed a team of designers to resolve bottlenecks. His documentation and organization were impeccable.”
“Eli is an extremely talented individual. He went from zero knowledge to being the knowledge specialist at our company. I highly recommend Eli for his strong work ethic, honesty, and affable nature.”
Background
Business discipline with a human-centered foundation
I combine an MBA, formal project management training, and hands-on experience leading complex work across technical, operational, client-facing, and cross-functional teams.
Google Project Management Certificate
Master of Business Administration
Bachelor of Social Work, Tel Aviv University
Top Rated Plus on Upwork
Start a conversation
Need someone to take ownership of delivery?
I work with SaaS companies, software teams, agencies, healthcare organizations, and growing businesses that need stronger project ownership, clearer coordination, and reliable follow-through from planning through delivery.
Direct engagements and Upwork contracts are both available. Use the form to discuss your project, scope, timeline, and preferred contracting arrangement.
Available for 1099 contract and Upwork engagements only — not eligible for W-2 employment in the U.S.
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